Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Football Agent Mate mobile application (“App”) available on iOS and Android. Please read them carefully before using the App.

By creating an account or using the App, you agree to be bound by these Terms. If you do not agree, you must not use the App.

These Terms form a legally binding agreement between you and ELite Consulting Agency LLC, a limited liability company registered in Wyoming, USA (“we”, “us”, or “our”). Football Agent Mate is a trademark of ELite Consulting Agency LLC. Where there is a conflict between these Terms and any other document or communication, these Terms prevail unless we expressly state otherwise.

1. Who May Use the App

1.1 Professional Use Only

Football Agent Mate is an App for football industry professionals. By creating an account, you confirm that you are:

• A licensed or practising football agent, intermediary, or sports industry professional using the App in a professional capacity; and
• At least 18 years of age; and
• Legally capable of entering into a binding contract under the laws of your jurisdiction.

The App is not a consumer product. It is not intended for personal, family, or household purposes. You use the App in the course of your professional activities.

1.2 Account Requirement

You must create an account to access the App's features. You may register using email and password, Google Sign-In, or Sign in with Apple. You are responsible for all activity that occurs under your account.

1.3 Accuracy of Information

You agree to provide accurate, current, and complete information during registration and to keep your profile information up to date. You must not impersonate any person or misrepresent your professional credentials.

1.4 Account Security

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@footballagentmate.com if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from unauthorised use of your account where you have not taken reasonable steps to protect your credentials.

2. The App and Its Features

2.1 What the App Provides

Football Agent Mate provides the following core features to registered agents:

• Dashboard: An overview of your roster statistics, contract expiry alerts, expiring market posts, and unread message counts.
• Player CRM: A private database for managing your player roster, including contact details, football profiles, contract and financial data, representation agreements, family contacts, documents, and notes.
• Transfer Market: A feed where agents publish and browse posts advertising player availability or club needs, and initiate conversations in connection with those posts.
• Messaging: One-to-one text messaging with other agents, initiated from Transfer Market posts.

2.2 Player CRM Data Is Private

Data you store in the Player CRM is visible only to you. It is not shared with other users of the App. You are solely responsible for the accuracy, completeness, and legality of the player data you store.

2.3 Transfer Market Posts

Posts you publish on the Transfer Market are visible to all authenticated agents on the platform. You are responsible for the content of your posts. Posts expire 30 days after publication by default unless you close them earlier. The expired status is a client-side computation — expired posts are not automatically deleted.

2.4 Messaging

Messages are one-to-one, text-only, real-time, and immutable. You cannot edit or delete a message after it has been sent. Only one conversation may exist per pair of agents. Conversations are initiated from Transfer Market posts.

2.5 Anonymous Posting

When you mark a Player Available post as anonymous, the player's photo, Transfermarkt URL, external video links, and the internal CRM player identifier are stripped from the post before it is saved. Anonymity is enforced at the data layer.

2.6 Public Agent Profile

Each agent has a public profile visible to other authenticated agents within the App. Your public profile displays: your name, profile photograph, country, agency name, bio, years of experience, and FIFA Registered status (badge only). Your phone number, email address, and FIFA licence number are never shown on your public profile.

2.7 Monetary Values

All monetary values within the CRM and Transfer Market (player market values, salaries, post budgets) are denominated in EUR. The App does not currently process payments. When subscription payments are introduced, they will be handled by third-party payment processors as described in Section 11.

3. Acceptable Use

3.1 You May Use the App To

• Manage your genuine player roster in the CRM
• Publish accurate and legitimate transfer market posts in connection with real players or genuine club needs
• Contact other agents in connection with posts you or they have published
• Communicate professionally with other agents

3.2 You Must Not

You agree not to use the App, or any data you access through it, to:

• (a) Breach professional obligations or regulations

  Violate any applicable football association rules, FIFA regulations, or agent licensing requirements applicable to you in your jurisdiction.

• (b) Harass or harm others

  Send unwanted, abusive, threatening, or offensive messages to other agents. Engage in any conduct that could be considered harassment, bullying, or discrimination.

• (c) Misrepresent yourself or your players

  Publish false or misleading information in any post, profile, or message. Impersonate another agent or professional. Falsely claim FIFA registration or other credentials.

• (d) Share others' personal data unlawfully

  Upload or share player personal data (including contact details, salary information, or documents) without the lawful authority to do so. You represent that you have obtained any consent or have the legal right required by applicable data protection law to store and process the player data you enter into the CRM.

• (e) Interfere with the App or its infrastructure

  Attempt to gain unauthorised access to any system, network, or database. Reverse engineer, decompile, or disassemble any part of the App. Introduce malware, viruses, or other harmful code. Use automated scripts or bots to interact with the App.

• (f) Circumvent security or access controls

  Attempt to access another user's CRM data, conversations, or private profile information. Exploit any vulnerability in the App or its Firebase backend.

• (g) Use the App for spam or unsolicited commercial contact

  Send bulk, unsolicited messages to other agents. Use the messaging feature for any purpose unrelated to a genuine market post or transfer discussion.

• (h) Violate any applicable law

  Use the App in any way that violates any local, national, or international law or regulation, including data protection law, anti-bribery law, and financial crime regulations.

3.3 Your Responsibility for Player Data

When you store player personal data (including names, contact information, contracts, documents, photographs, and family details) in the CRM, you act as an independent data controller for that data. You are solely responsible for:

• Ensuring you have a lawful basis to store and process the player's personal data
• Informing players that you hold their data and for what purposes, as required by applicable law
• Responding to any data subject rights requests made by your players
• Keeping the data accurate and up to date
• Deleting data when you no longer have a lawful basis to retain it

We act as a data processor for your CRM data. Our obligations as processor are set out in our Privacy Policy.

4. Content Standards

4.1 Your Responsibility

You are solely responsible for all content you post, publish, or transmit through the App, including market posts, profile content, messages, and CRM notes. Content must be professional, accurate, and lawful.

4.2 Prohibited Content

You must not post or transmit content that:

• Is false, misleading, or deceptive
• Is defamatory, abusive, threatening, or discriminatory
• Infringes any third-party intellectual property rights
• Contains confidential or proprietary information of a third party that you are not authorised to share
• Violates any applicable law or regulation

4.3 Our Right to Remove Content

We reserve the right, but have no obligation, to monitor content on the App. We may remove or restrict access to any content that we believe, in our sole discretion, violates these Terms, applicable law, or the spirit of the platform. We will endeavour to notify you of any such action, but are not obligated to do so.

5. Intellectual Property

5.1 Our Intellectual Property

All content, features, and functionality of the App — including but not limited to software code, interface design, graphics, logos, trade marks (including the Football Agent Mate name and mark), and documentation — is owned by or licensed to ELite Consulting Agency LLC and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for the purposes described in these Terms. No other rights are granted.

5.2 Your Content

You retain ownership of the content you create and upload to the App (including your market posts, CRM data, uploaded documents, and messages). By submitting content to the App, you grant us a limited licence to store, process, and display that content solely for the purpose of operating the App and providing the services described herein. We do not claim ownership of your data.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the App, you grant us the right to use them freely without obligation, compensation, or restriction.

6. Privacy and Data Protection

Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms and is incorporated by reference. By using the App, you acknowledge that you have read and understood our Privacy Policy at: https://www.footballagentmate.com//privacy-policy

6.1 Your Obligations as CRM Data Controller

As described in Section 3.3, when you process player personal data through the CRM, you act as a data controller in your own right. You are responsible for compliance with all applicable data protection laws in relation to the personal data of the players and contacts whose information you store. This includes compliance with the GDPR (if you or your players are in the EU), the UAE PDPL (if applicable), and any other relevant legislation.

We provide a secure technical environment for storing that data, but we do not accept liability for your failure to comply with your own data protection obligations.

7. Account Suspension and Termination

7.1 Termination by You

You may delete your account at any time from the Settings screen within the App. Account deletion permanently removes your profile, player CRM data, market posts, and Firebase Authentication record. Message history within active conversations may be retained in a disassociated form for the other participant's reference consistent with our Privacy Policy.

7.2 Suspension or Termination by Us

We reserve the right to suspend or permanently terminate your access to the App at any time, with or without notice, if:

• You breach any provision of these Terms
• We believe your use of the App poses a risk to us, other users, or third parties
• We are required to do so by law or by a regulatory authority
• We reasonably believe your account has been compromised

Where practicable and legally permissible, we will notify you of suspension or termination and the reason for it.

7.3 Effect of Termination

On termination, your right to use the App ceases immediately. Provisions of these Terms that by their nature should survive termination will do so, including Sections 3 (Acceptable Use), 5 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 11.6 (Refunds), and 12 (Governing Law).

8. Disclaimers

8.1 No Warranty

The App is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement.

8.2 No Professional Advice

The App is a CRM and communication tool. Nothing in the App constitutes legal, financial, contractual, or professional advice. You remain solely responsible for all professional decisions you make in connection with your players, transfers, or business relationships.

8.3 Third-Party Content

We are not responsible for any content posted by other users of the App. Transfer market posts are created by individual agents and we do not verify the accuracy of player information, valuations, club affiliations, or agent credentials published by other users. You should independently verify all information before entering into any professional arrangement.

8.4 Service Availability

We do not guarantee that the App will be available at all times, free of bugs, errors, or interruptions. We may suspend, modify, or discontinue any feature or the App itself at any time. We will endeavour to provide notice of material changes or planned downtime where reasonably practicable.

8.5 Third-Party Services

The App relies on third-party services including Firebase (Google LLC), Apple Sign-In, and Google Sign-In. We are not liable for any downtime, data loss, or disruption caused by these third-party providers.

9. Limitation of Liability

9.1 Exclusion of Consequential Loss

To the fullest extent permitted by applicable law, ELite Consulting Agency LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible loss, arising out of or in connection with your use of, or inability to use, the App or these Terms, even if we have been advised of the possibility of such damages.

9.2 Cap on Liability

To the fullest extent permitted by applicable law, our total aggregate liability to you for any claims arising out of or related to these Terms or the App shall not exceed the greater of: (a) the amount you have paid us in the twelve months preceding the claim (if any); or (b) one hundred US dollars (USD 100).

9.3 Essential Basis of the Agreement

You acknowledge that the limitations of liability in this Section 9 reflect a fair allocation of risk and form an essential basis of the agreement between us. Without these limitations, we would not be able to offer the App.

9.4 Jurisdiction-Specific Consumer Rights

Nothing in these Terms limits or excludes any liability that cannot be excluded or limited under applicable mandatory law, including any statutory rights that apply to professional users in your jurisdiction.

10. Indemnification

You agree to defend, indemnify, and hold harmless ELite Consulting Agency LLC and its officers, directors, members, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the App in violation of these Terms
• Content you submit, post, or transmit through the App
• Your violation of any applicable law, including data protection law
• Your processing of third-party personal data (including player data) without a lawful basis
• Your professional activities conducted in connection with the App

11. Subscriptions, Pricing, and Payments

11.1 Current Pricing

The App is currently free to download and use. There are no subscription fees or in-app purchases as of the date of these Terms. All current features are available to all registered agents at no charge.

11.2 Introduction of Paid Tiers

We intend to introduce a freemium model in a future version of the App, offering optional paid subscription tiers (monthly and/or annual) that unlock premium features. When this happens:

• We will notify you in advance via the App and/or email with at least 30 days' notice before any paid tier is activated for your account.
• A dedicated in-app subscription screen will clearly describe what is included in each tier and the applicable price.
• You will never be charged without your explicit, affirmative action — subscribing will always require you to actively select a plan and confirm the purchase.
• Free features available to you at the time paid tiers are introduced will remain available on the free tier as described in the transition notice, unless we communicate otherwise.

11.3 Payment Processing

When paid features are available, subscription payments will be processed by one or more third-party payment processors. We do not store full payment card numbers, CVV codes, or bank account credentials. Payment data is handled directly by the payment processor under their own terms and privacy policy, which will be presented to you at the point of purchase.

Depending on the platform through which you subscribe:

• iOS subscribers: Subscriptions may be processed through Apple's In-App Purchase system, subject to Apple's Terms and Conditions and Media Services Terms. Apple manages billing, receipts, and refunds for iOS in-app purchases.
• Android subscribers: Subscriptions may be processed through Google Play Billing, subject to Google Play's Terms of Service. Google manages billing for Google Play purchases.
• Direct subscribers (if applicable): We may offer web-based or direct subscription options processed by a third-party payment service provider. Details will be provided at the point of purchase.

11.4 Subscription Renewal and Cancellation

When subscriptions are introduced, the following terms will apply unless stated otherwise at the time of launch:

• Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period — you retain access to paid features until then. No partial-period refunds will be issued unless required by applicable law.
• To cancel an iOS subscription, go to your iPhone Settings → Apple ID → Subscriptions. To cancel an Android subscription, go to the Google Play Store → Subscriptions.
• If we offer direct billing, cancellation instructions will be provided within the App's Settings screen.

11.5 Price Changes

We reserve the right to change subscription pricing at any time. We will provide at least 30 days' advance notice of any price increase. Price changes take effect at the start of your next billing period following the notice period. Your continued use of a paid subscription after the new price takes effect constitutes your acceptance of the revised price. If you do not accept a price change, you may cancel before it takes effect.

11.6 Refunds

All subscription fees are non-refundable except where required by applicable law or platform policy. Refund requests for iOS purchases must be directed to Apple; refund requests for Google Play purchases must be directed to Google. If we offer direct billing, refund requests should be sent to support@footballagentmate.com and will be assessed in accordance with applicable law.

11.7 Failed Payments and Service Suspension

If a subscription payment fails, we (or the applicable platform) will attempt to retry the payment. If payment cannot be collected after reasonable retry attempts, access to paid features may be suspended until payment is resolved. We will notify you before any suspension takes effect.

11.8 Taxes

Subscription prices may be displayed exclusive or inclusive of applicable taxes (such as VAT or GST) depending on your jurisdiction. You are responsible for any taxes applicable to your purchase under the laws of your country of residence. Where we or our payment processors are required to collect taxes, these will be added to the displayed price at checkout.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to conflict of law principles.

12.2 Jurisdiction

Subject to Section 12.3, the parties agree to submit to the exclusive jurisdiction of the state and federal courts located in the State of Wyoming, United States of America, for the resolution of any dispute arising out of or in connection with these Terms or the App.

12.3 Mandatory Local Rights

Nothing in this Section 12 affects any mandatory consumer or statutory rights you may have under the laws of your country of residence that cannot be waived by contract. Agents located in jurisdictions that require local dispute resolution or governing law may retain those rights to the extent mandated by local law.

12.4 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact us at support@footballagentmate.com and allow us 30 days to attempt to resolve the dispute informally.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in the law, our App features, or our business practices. When we make material changes:

• We will update the “Last Updated” date at the top of this document
• We will notify you via the App or by email before the changes take effect

Your continued use of the App after the updated Terms take effect constitutes your acceptance. If you do not agree with the changes, you should stop using the App and delete your account.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ELite Consulting Agency LLC regarding your use of the App and supersede all prior agreements, representations, and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of that or any other provision.

14.4 No Assignment

You may not assign or transfer your account or any rights under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, pandemic, government action, or failures of third-party infrastructure (including Firebase or internet service providers).

14.6 Language

These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version prevails.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

We aim to respond to all enquiries within 5 business days.